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Customer Support

Direct help for every order

Responses sent within one business day from our Portland operations desk.

24h

response window

30 days

return window

M-F

dispatch schedule

Get in touch

Send an inquiry

Whether you need order tracking, return processing, or product specifications, our team responds directly from the warehouse floor.

Shop Catalog

Straightforward returns and local pickups

All unused items in original packaging qualify for 30-day returns with prepaid label options. Local pickups are available by appointment from our Portland warehouse.